160 pages, 5 1/5 x 9 2/5
Public Services Inspection in the UK provides a detailed account of the changing role of inspection in public services management. It analyses the key debates about the role that inspection plays in increasing public accountability and encouraging service improvement.Contributors describe current inspection methods across the key public sectors of education, social care, the criminal justice system, local government services and healthcare, and examine the underlying issues and tensions associated with public services inspection. They compare approaches adopted in different parts of the UK and present evidence that can be drawn on to develop more effective practice, as well as offering recommendations for future policy and research.Public Services Inspection in the UK is essential reading for public service managers, social workers, policy makers, researchers, academics, students and professionals working in public services who have an involvement in the inspection process.
'In this detailed account of the changing role of inspection in public services management, contributors analyze the key debates about the role that inspection plays in increasing public accountability and encouraging services improvements. They show were inspection works and where it does not, and explain the rise of such inspections and the inspection of local governments services, inspection of adult's and children's social care, education systems, health services and criminal justice agencies.'- Booknews.com'The book provides a valuable narrated historical evolution of the different inspection practices for the different public services in the UK. A key reference for future research on inspection in general and on the public service inspection in the UK.'- The International Journal of Public Sector Management'A valuable feature of the book is that it has a truly UK-wide scope, the devolved systems of inspection are described for all four jurisdictions and there are active comparisons between the evolving systems... In dealing forthrightly with the issues of inspection, this is a valuable collection of writings that develops a critical awareness and overview... For those wanting to understand more of the origins, theories and practice of inspection, this book is a good place to start.'- Research, Policy and Planning
Howard Davis is Acting Director of the Local Government Centre, Warwick Business School. Steve Martin is Professor of Public Policy and Management and Director of the Centre for Local and Regional Government Research at Cardiff University.
Contents: 1. The Rise of Public Services Inspection. Steve Martin, Cardiff Business School and Howard Davis, Warwick Business School. 2. Inspection of Local Government Services. James Downe, Cardiff University. 3. Inspection of Adult and Children's Social Care. Chris John, University of Wales Business School, Cardiff and David Loc, University of Wales Institute, Cardiff. 4. Inspection of Education and Skills: From Improvement to Accountability. Jane Martin, Local Better Regulation Office. 5. Regulation and Inspection of Health Services. Kieran Walshe, Manchester Business School. 6. Inspection and the Criminal Justice Agencies. John W. Raine, University of Birmingham. 7. Holistic Public Services Inspection. Steve Bundred, Audit Commission and Clive Grace, Cardiff University. 8. Performance Paradoxes: The Politics of Evaluation in Public Service. John Clarke, Open University. 9. The Future of Public Services Inspection. Howard Davis, Warwick Business School and Steve Martin, Cardiff Business School. The Editors. The Contributors. Subject index. Author index.
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