This book looks at the nature of management in the human services sector and examines the prevailing issues affecting both the UK and USA.Contradictory forces affect the act of management, such as the imperatives driving the introduction of new control systems which exist alongside the requirement to cut resources. In this book, contributors present both the problems and opportunities associated with the growth of management in the social care sector. They cover key topics including the implementation of change in the childcare sector; diversity - looking at the ways in which care managers can more effectively serve a growing multicultural and global society; performance measurement; the impact of electronic technologies and telecommunications; risk and safety in the workplace; and ethics in making personnel decisions, managing finances, planning and maintaining key relationships.This will be essential reading for social workers and human services managers, and students in health and social welfare internationally.
RELATED TOPICS: Social Work
'This is a timely book, useful to students and practitioners who are interested in social work management.'- British Journal of Social Work'For the UK, this publication is timely and relevant to the new developments in social work Post Qualifying training where a new Leadership and Management pathway has been established.'- Social Work Education (Routledge)'The topics covered range from managing change and the impact of new technologies to ethical issues for social workers and managers to consider. Case histories are used liberally to help illustrate the main themes and points about management.'- Professional Social Work'The material is presented in a way that makes the book an easy read. Theory and practice is very well linked. Although the cases and frameworks are from the USA and UK, the issues raised in this book should be relevant to a broader international audience.'- Health and Social Care in the Community
Jane Aldgate OBE is Professor Emerita at the Open University and Honorary Professorial Fellow at the University of Edinburgh. She has researched and published extensively on social work and child welfare, both nationally and internationally. Lynne Healy is Professor at the University of Connecticut School of Social Work, USA, and Director of the School's Center for International Social Work Studies. She teaches courses in administration and non-profit management, ethics, and international social work, and has published extensively in these areas. Barris Malcolm is Associate Professor at the University of Connecticut School of Social Work where he teaches courses in administration, non-profit management and social policy. His other academic interests include benefit-cost analysis, substance abuse, cross-cultural research involving minorities, and international social issues. Barbara Pine is Professor Emerita at the University of Connecticut School of Social Work where her teaching and research were in three main areas: social work administration, child welfare, and professional ethics. She has consulted and published extensively in child welfare policy, program, and practice. Wendy Rose is an academic at The Open University, working on national and international research and development child welfare projects, and a former policy maker in the Department of Health. She has published widely. Janet Seden is Senior Lecturer in the Faculty of Health and Social Care at The Open University. She has worked as a probation officer, a children and families field social worker, and as a social worker/manager in a family centre.
Acknowledgements. Introduction. Jane Aldgate and Barbara A. Pine. 1. Looking Backward, Looking Forward: Current Trends in Human Services Management. John Harris, University of Warwick, UK. 2. New Leadership for the Human Services: Involving and Empowering Staff through Participatory Management. Barbara A. Pine and Lynne M. Healy, University of Connecticut, US. 3. Improving Performance in Social Work through Positive Approaches to Managing Change. Julie Barnes, Independent Social Care Consultant, UK. 4. Ethical Issues for Social Work and Social Care Managers. Lynne M. Healy and Barbara A. Pine. 5. Managing across Interagency Boundaries: A Learning Agenda for Change. Vivien Martin, University of Brighton, UK. 6. Managing Diversity in Social Service Settings. Barris Malcolm, University of Connecticut, US. 7. Liability and Safety Issues in Human Services Management. Robert G. Madden, St Joseph College, US. 8. Managing Care Environments: Reflections from Research and Practice. Jill Reynolds and Sheila Peace, The Open University, UK. 9. Active Service-User Involvement in Human Services: Lessons from Practice. Janet Seden, The Open University, UK and Trish Ross, Nottinghamshire County Council, UK. 10. The Impact of New Technology: Implications for Social Work and Social Care Managers. Myron E. Weiner University of Connecticut, US and Peter Petrella, University of Connecticut/Connecticut Department of Social Services, US. 11. Managing Diverse Sources of Funding. Mark Ezell, University of Kansas, US. 12. From Policy Visions to Practice Realities: The Pivotal Role of Service Managers in Implementation. Wendy Rose, Jane Aldgate and Julie Barnes. References. Contributors. Subject Index. Author Index.
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