Social work and social care managers often find themselves in management positions without having had any formal management training, yet skills and knowledge specific to social care settings are essential for effective practice.This book offers a researched and practical guide to the fundamental skills and knowledge that a manager needs, underpinned by the values and ethics that are inherent to social work and social care. Core skills covered include time management, recruitment, managing meetings, working in partnership with service users, negotiation and conflict management, and mentoring and coaching. A self-improvement feedback tool is included, and the book features learning activities, practical tools, case examples, summaries and action checklists. This must-have handbook will help social work and social care managers and students to understand and accomplish the core skills needed for excellent management practice.
RELATED TOPICS: Social Work
Trish Hafford-Letchfield is Senior Lecturer in Social Work and Teaching Fellow in Interprofessional Learning at Middlesex University, UK. She has substantial experience as a manager in social care and in management and social work education. She is author of Social Care Management, Strategy and Business Planning, published by Jessica Kingsley Publishers. Les Gallop is an independent consultant and trainer, and has many years experience in social work, social work management and training.
Acknowledgements. Series editor's foreword. 1. Becoming and being an effective manager: Essential skills and more. 2. Managing yourself and managing others: Never enough time in the day. 3. Everything's changed but what's different? Skills for managing change. 4. Recruiting and selection: Getting the right colleagues and striving towards happiness. 5. Managing meetings: Being a smooth operator. 6. Skills in collaboration and networking: Building up successful partnerships for service user involvement. 7. What about the tricky bits? Skilful negotiation and conflict management. 8. Effective mentoring and coaching: Skills in developing others. Appendices. Contributors' information. References.
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